App doesn't work

Thank you for sharing your concern with us, @Rob11_2. 

I would be happy to provide you with some steps to help you resolve the issue you are experiencing with QuickBooks.

To better assist you, could you share me with more information about the issue you are facing? This will allow me to provide you with the appropriate troubleshooting steps to resolve the problem.

If you are experiencing issues with the QuickBooks Mobile App, you can try resetting your app data to refresh your connection. Here are the steps to follow:

For Android devices

1. Go to the More Options.
2. Select Settings.
3. Click Refresh Data.
4. Then select Yes.

For IOS

1. Go to the Menu ☰.
2. Select Help & Feedback.
3. Click Refresh Data.
4. Then select Refresh.

If the issue persists, I recommend uninstalling and reinstalling the app and restarting your phone.

Additionally, I am including an article that provides guidance on resolving common errors in the QuickBooks Online mobile app: Fix common errors in the QuickBooks Online mobile app.

If you're referring to something else or have any follow-up questions or concerns, feel free to reach out to me in the comment section below. I am always here to help. Have a great day and stay safe.