How do I close my QB account? App doesn't make this easy.

We can do that in a browser, jenny42. 

Let's access your account through a browser (mobile or computer). Use the same login credentials and then follow these steps on how to cancel our QuickBooks Online subscription. 

1. Go to the Gear icon and click Account and Settings. 
2. From the left menu, select Billing and Subscription. 
3. In the QuickBooks section, click Cancel subscription. 
4. Select Continue to cancel, then select the Continue to cancel button (if it shows on your screen).
5. Follow the next steps.
6. Select Submit and cancel subscription.
7. Select Got it.

We keep your data for up to a year so you can pick up where you left off if you decide to resubscribe. 

I'm here if you need further questions. Take care!