Singed into mobile app and nothing shown on dashboard

We can perform some troubleshooting steps to fix this, mj-electrical.

Let's make sure to change the data connection on your device:

• If you're connected to a WiFi, turn it off and use cellular data. 
• If you're using the cellular data, then connect to a WiFi.

Then, close and restart the mobile app. Try to log in and check if your dashboard shows up. Otherwise, clear app data by following the steps in this article: Troubleshooting Quick-Start Guide for the QuickBooks Online app.

You can also uninstall/re-install the mobile app. If you're getting the same result, I'd recommend contacting our Customer Care Team so we can investigate the cause of this behavior.

Here’s how you can reach out to us:

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Select Start messaging or Get a callback.

If you have other questions or concerns, feel free to visit us here. Thanks.