Please check that you have the correct app installed for your subscription type - if you're using QuickBooks Online (including Simple Start, Essentials, Plus, Advanced or Accountant) the app will appear as QuickBooks Accounting (iOS) or QuickBooks Online Accounting (Android). For QuickBooks Self-Employed, the app will show as named (QuickBooks Self-Employed).
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.