call customer service Ireland

I know how sensitive the banking issue in QuickBooks Online (QBO), @ben-miroconsulti. That's why I'm here to guide you in contacting our customer service team to discuss it over.

We've updated our support options in QBO. You'll have to schedule a callback to talk to one of our UK and Ireland representatives. This will let you arrange the time at your convenience. Here's how:

1. Go to the Help menu.
2. Choose Contact Us. 
3. Enter your specific concern in the What can we help you with? box. 
4. Click Let's talk. 
5. Select Get a callback. 
6. Enter your contact details. 
7. Hit Confirm my call. 

I've attached a screenshot below for your reference.

Additionally, the In QuickBooks amount will depend on the added or matched transactions in QBO. In case you want to review your bank transactions after you've downloaded them, you can refer to this article for the detailed steps: Categorise and match online bank transactions in QuickBooks Online. It also contains information about excluding personal and duplicate transactions.

In the meantime, I'm adding this article to guide you further in managing your bank transactions: Banking for QuickBooks Online. It includes topics about uploading transactions, bank feeds, and fixing bank errors to name a few.

Please know that you're always welcome to comment below if you have other concerns or follow-up inquiries about monitoring bank balance and transactions in QBO. I'm just around to help. Take care always.