You can create a discount on the Product and Services page. Let me guide you how.
Go to the Gear icon.
Select Products and Services.
Click New at the top right.
Select Non-inventory or Service for Products/Services type, then complete the information needed.
In the Name field, enter Discount. If you plan to create multiple discount percentages, you can enter Discount and amount for the name (Example:$2 Discount).
In the Sales price/rate field, enter the discount amount as a negative.
From the Income account drop-down, select Discounts are given account.
Make sure the Is Taxable is not checked.
5. Click Saveand close.
Once done, use the discount item for your invoice. Please follow the steps below.
I appreciate you letting us know about the amount entered on the invoice. You’re correct. The Discount percent is 1.25%, and the Discount value should be 5 cents.
I’ll send feedback about this on your behalf, so the information entered on the invoice will be corrected. For future reference, let me share the Applying Sales Tax to Transactions and Sales Formsarticle. It provides an overview of how to assign discount per line item in sales forms.
Aside from posting questions, the Community platform is a great place to share your insights, and best practices using the product.
Keep me posted if you have any other concerns. I'll pop right back in to assist further. Have a good one.
Hi@Rasa-LilaM and @ShiellaGraceA , Can we please have the capability that is shown on other countries QBO as its vital that in our reporting we know what price our products are actually selling at with discount included. Its impossible to have a true GP% without it. Creating a discount service item doesn't do this. As far as I can tell India, france & mexico all have this feature now. I use QBO to see my whole business and sync in multiple sales channels. The information coming from Shopify for example has the discount on the line item, but when it appears in QBO its a total sale discount. Thanks Bianca
It looks like discounts should be applied before taxes - so any discount that you've created will be applied before the Sales Tax you've created. However, if I leave the Taxable box unchecked, taxes will be applied to the full price.
I've come to share information about your discount concern, @agolius.
In QuickBooks Online (QBO), the total tax amount is calculated based on the total value of the invoice's items. With that said, when you manually add a discount value after you've selected all the items in the form, the taxable amount will change.
You can set the discount as a service item to prevent changing the taxable amount. This way, the discount will be manually calculated based on percentage. I'll show you how:
In your QBO account, go to the Gear icon.
Next, choose Products and Services.
From there, click the New button.
Select Service for Products/Services type.
Then, in the Name field, type Discount. If in case you want to create multiple discount percentages, you can enter the percentage and Discount for the name. For instance: 10% Discount.
Next, from the Sales price/rate field, input the discount amount as a negative.
Then, select Discounts given account in the Income account drop-down.
In the Sales tax category section, it depends on your state if sales tax is calculated after discounts are applied then mark the discount line taxable.
Just in case you want to have a list of your customers’ outstanding balances to determine how much is still due and how long they’re past due are. You just simply need to run the accounts receivable ageing report in QBO.
You can always leave a reply below if you have any other concerns in applying discounts to your invoice transactions. I got your back. Have a good one.
Quickbooks online used to do this, the feature was removed without reason. Use another software provider that doesn't pull valuable and useful features from their app.
I'm struggling with this issue as well - and would like to see a per-line-item Discount feature be added. I'm adding Invoices via the QBO API, though. The documentation for the API SEEMS to imply that it IS possible - but it doesn't work.
The documentation describes these attributes:
SalesLineItemDetail.DiscountAmt
SalesLineItemDetail.DiscountRate
So... if you can't add a per-line discount directly to an Item line... what is the point of the API attributes?
The presence of these attributes in the Create Invoice object certainly implies that it is possible. But every time I add those attributes to my object, they appear to be ignored. Which matches the user experience for QBOnline that is being discussed here.
To help you with regards to seeing a per-line-item Discount feature be added to invoices via the QBO API, let me route you to the best support available. We have a forum called Intuit Developer where you can get an answer from one of the experts handling integration like API, developments, and other related concerns.
I'd suggest posting your situation on their forum as they are the best gurus that can help you with your concern. I'd be glad to guide you on how:
Please know that you're always welcome to post if you have any other concerns with adding discounts to invoices. Wishing you and your business continued success.
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