Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
November 15, 2021
Question

Billing and Subscriptions

  • November 15, 2021
  • 3 replies
  • 1 view

Good Day!

 

I hope you are all well. 

 

I have been having trouble paying or resubscribing my account. I live in Zimbabwe but apparently my account is managed by the UK. I have tried everything the online support has told me to do but to no avail. We are at breaking point as loosing a years worth of historical data will be detrimental to our business. 

 

Please help. I have been unable to log into my account for almost 10 days now and it has become a real issue. 

 

Regards

3 replies

Level 10
November 15, 2021

Hi Matt Thanks for reaching out to us. We'd be grateful if you can PM us with the email address associated with your QuickBooks account so we can assist you further.🙏🏻

Level 10
November 15, 2021

Hi Matt as this is the Community we'd be grateful if you can send us your email address via PM on the Facebook post you've created, not here.

Fiat Lux - ASIA
Level 14
November 16, 2021

@Matthew Sanderson 

Make sure to use a credit card issued in the UK to pay QBO UK version. Otherwise, consider migrating your data to QBO Global version for Zimbabwe.

https://quickbooks.grsm.io/Africa