Hello, I have two accounts with HSBC. But it looks like I can only connect the current account to QBO. How can I connect the saving account?

I appreciate the troubleshooting steps you've tried, anli-li.

I'm here to share some information about connecting HSBC bank in QuickBooks Online. We're updating our bank feeds to comply with the new Open Banking guidelines. With that being said, we're removing the standard connection to all banks as of March. For banks that have available open connections, a prompt will appear within Quickbooks to upgrade the existing feed to the new open connection. You can check out Open Banking for more information.

In the meantime, you can import your bank transactions into QBO.  I've listed our supported file formats below:

• Comma-Separated Values (CSV)
• QuickBooks Online (QBO)

I'm also including these links about Open Banking 

• Open Banking FAQ
• Understanding if you can upgrade your bank feeds to Open Banking

If you have any other QuickBooks related concerns, you can post them anytime here. We're always here to help.