Hello I just called HSBC to connect a euro account to QB and they told me QB asked them to remove their bankfeeds??!! I know it has been a problem for month ? Any update

Forum|Forum|5 years ago
February 25, 2021
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QuickBooks Online

Best answer by Ashleigh1

Hi Gawl-bozec, You need to try the connection in Quickbooks itself. You are looking at the HSBC website on it!. If you don't see the euro account when you try the connection then that account type is unsupported by HSBC. However you need to try by going to Banking>Link Account in quickbooks>search for the account to see if it works or not. If it is still unsupported then it is a case of continuing to upload the transaction via CSV file.

Ashleigh1

Level 14

Hello Gael-bozec,

Welcome to the Community page,

What happens when you try and connect your HSBC euro account int Quickbooks? #

Do you get any error messages or codes showing at all?

gael-bozecAuthor

I tried to connect my euro account from HSBC bank feed and I could only see Sage as an accounting software. I called HSBC and they told me that QB asked HSBC to cancel their bank feeds connection. This problem as occured for me since more than 6 months, I have a lot of transaction in my euro and US$ account and I cannot connect and update the details online but I have to download each time CSV files from HSBC to upload to QB format to be able to make my accounting updates which is very time consuming and not efficient!!!