Hi, I was using QuickBooks on a trial and then really struggled to subscribe. I now have but it doesn't acknowledge that.

Do you want to purchase your trial account with the regular rate or open a new blank account to get the discounted rate? Either way, try opening the link on your private/incognito browser.

https://quickbooks.grsm.io/UK

Hello Gfoulds-tqacadem, 

Welcome to the Community page, 

Did you subscribe via the app or via the web browser? 

What is it exactly saying to you could you send us a screenshot please so we can see what is going on for you. 

I'm also having this issue 

I have the attached message