How do I access data for a cancelled client

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Level 14

Hello Woocoop,

Welcome to the Community page,

If the account was not deleted yet, you should have a read only access to the account by simply ,logging into it.

Thanks for your suggesiton

It isn't that simple apparently

I have managed to "re activate" by making inactive and then re activating

I am advised this is now access only so doesn't cost me any subscription.

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