How do I change my password

Glad to see you in the Community, refurbithampshir.

Let me share the steps to help you sign in to the account.

Here's how you can reset the password:

1. From the Sign in page, select the I forgot my user ID or Password or Forgot your User ID or Password? link. 
2. Enter your Phone number, email, or user ID and click Continue.
3. Follow the on-screen instructions. If you used your email address to verify your account, you'll receive an email with your user ID. Note: If you don’t see an email from us within an hour, check your spam or junk folder. If you still don’t have the email, you’ll need to request your user ID again.

If you don’t have access to the email you used when you created your account, you can send us a request to recover your account. 

For more details, please feel free to read this guide: Get help if you can't sign in to your QuickBooks Online account.

To help manage your account, please check out this article: Change your email, user ID, or password for QuickBooks Online, QuickBooks Online Accountant , and QuickBooks Self-Employed.

Should you have any additional questions or need help with other features in your account, please let me know in your reply below. Have a good day ahead.