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August 20, 2025
Question

I am trying to add a user to my account but I don't have a 'manage users' option under 'settings'... any ideas??

  • August 20, 2025
  • 1 reply
  • 3 views
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1 reply

QuickBooks Team
August 20, 2025

QuickBooks Self-Employed is designed for a single user only, Susie.

 

QuickBooks Self-Employed (QBSE) is designed specifically for freelancers, independent contractors, and sole proprietors. It's built as a single-user platform, which is why it doesn't have a Manage Users option.

 

If you need to grant someone access to your account, such as an accountant, you can do so through a dedicated invitation process. This provides them with special access without adding them as a user.

 

Here's how:

 

  1. Sign in to your QuickBooks Self-Employed.
  2. Go to the Gear icon, then select Accountant.
  3. In the Accountant email field, enter your accountant’s email address.
  4. Select Send invitation.
  5. Choose Text a code to verify your identity. This sends a verification code to your registered mobile number.
  6. Enter the code in the Verification code field, then select Continue.

 

Your accountant will receive an email inviting them to connect. They will be prompted to create a free QuickBooks Online Accountant account if they don't have it yet, which they need to accept the invitation and access your records. You'll get an email notification as soon as they've accepted it.

 

If your business grows and you need to add other team members, you'll need to upgrade to a full QuickBooks Online subscription, which is designed for multiple users.

 

Feel free to ask if you need clarification on these steps or help with any other tasks in QuickBooks Online.