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November 14, 2019
Question

I have paid for my subscription but it’s still telling me my subscription has expired it’s so frustrating I have invoice to type up what can u do help please

  • November 14, 2019
  • 1 reply
  • 2 views
No text available

1 reply

MaryLandT
Level 10
November 15, 2019

Thank you for contacting us, budsrusltdwholes,

 

Let's get you to the right support team who currently handles QuickBooks Online subscription.

 

I suggest contacting our QuickBooks Online Technical Team so they can help check the status of your subscription. They'll pull up your account in a secure environment. Then, proceed with the necessary steps so you can access your account and enter the invoice.

 

Here's how to get in touch with them:

  1. Select Help (?) at the top right.
  2. Select Contact Us to connect with a live support agent.

I've added this article that describes the charges from your account: Subscription rates and charges. It also includes some answers to frequently asked questions about your subscription.

 

Keep me posted if you need additional information about your subscription. Don't hesitate to leave a comment below and I'll get back to you.