I want to view my online plus account on my laptop as I did before but for some reason I cannot now. It just opens up a new windows assuming I am a new user.

It's my priority to help you can access your account, jonpelgerfitting.

Unexpected behaviors when logging in to QuickBooks Online are usually caused by a browser-related issue. The stored cache can affect the performance of the program.

To resolve this, I'd recommend accessing your QuickBooks Online account via a private window. This helps us determine if there's an issue with the browser.  

Before proceeding, make sure to use the correct credentials when logging in. Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

If it works, let's clear the browser's cache. This removes its stored cache to ensure the program performs efficiently.

Aside from that, you can also use other supported browsers. They can provide the best and most secure experience with QuickBooks. 

Once you access your account, I encourage browsing these articles that'll help you in working on your books:

• Sales and Customers
•  Expenses and Suppliers

Please let me know how these steps turn out. I'm always here if you need any more assistance with QuickBooks.