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sarahlondontherapy
September 10, 2025
Question

In Quickbooks Self-employed,the Taxes page, I cannot view last year's tax summary; the dropdown menu is off the screen for that year, pushed off by the previous 10 years

  • September 10, 2025
  • 1 reply
  • 2 views
No text available

1 reply

R
RheaMaeHQuickBooks Team
QuickBooks Team
September 10, 2025

Let’s work together to troubleshoot the issue with accessing your last year’s tax summary in QuickBooks Self-Employed, Sarah.

 

To start, I recommend clearing your browser's cache. This can help eliminate any temporary data that might be affecting the performance of QuickBooks Self-Employed. Once cleared, restart your browser and access the tax summary.

 

If the issue persists, consider switching to a different browser to help identify the problem.

 

If you have further questions, feel free to add a reply.

S
sarahlondontherapyAuthor
September 17, 2025

Hi, I have cleared cookies and tried a different browser and have the same issue - the box listing different tax years on the Taxes page has a list so long that I cannot click on 2024-2025 as it is off the page. I will have to switch to another accounting system if this cannot be fixed as I cannot do my tax return

E
EmanE17QuickBooks Team
QuickBooks Team
September 17, 2025

I understand how important it is for you to access your last year’s tax summary in QuickBooks Self-Employed (QBSE), Sarah. I will ensure you receive the best assistance to address your concerns.

 

Since you've performed browser troubleshooting steps to isolate the problem, and the issue persists, I recommend reaching out to our QuickBooks Live Support team for assistance. They can guide you through the process of accessing your last year's tax summary and ensure that any necessary changes are accurately reflected.

 

To contact them, please follow the steps below:

 

  1. Click this link.
  2. Choose QuickBooks Self-Employed and enter your question or concern.
  3. Select Continue, follow the instructions, and click the Have us call you button.


     
  4. Once you have made your selection, please fill in the required details to initiate a call with our support team.

 

If you have any further questions or require additional assistance with QBSE, please add a comment below. We are here to help.

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