Account Management

Error code keeps appearing

I am doing it for training and certification but continuously facing this issue.

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I wish to downgrade my plan but I am unable to switch off multi-currencies even though I no longer use them, it says they are being used in transactions but I can't find them, it's also impossible to contact anyone at QBO directly and ask them to do this, the price has double in the last few years

Using Monzo

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I've just signed up to Quickbooks as a sole trader in the UK, but I'm struggling to make the tax year work. In the advanced account management settings, there is a drop down option for the tax year to start on the 6th April, but this doesn't seem to work. Despite having that selected, the P&L report is still pulling in transactions from 1st April onwards, which is skewing my records. Why is the option there if it isn't functional? Am I doing something wrong? 

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Is any body having problems adding items to "products and services" at the minute? I can't seem to add any?

I would like to allow my accountant access. How can I add their details etc to enable them to login

I was trying out the account and added the current years bank account but want to reset to zero ready for new tax year.

I need to update my account

The app has worked trouble free for the past 2.5 years, but suddenly not working.

Preview tab is t working

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Will QB Enterprise work in the UK? I know they discontinued the UK-specific edition a while back but i wanted to know any reason why the international version wont work? Ive some large desktop clients who would pay the premium for this and they are certainly too complex for QBO! I can handle the idea of filing UK VAT returns via bridging software and presumably tax codes can be customised to replicate UK VAT rates. Honestly dont know what else to suggest to these clients... they're talking about moving to Sage, heaven forbid!

Sole trader here using QB simple start. I email weekly invoices, all paid online. I use the Paypal App aswell. Clients have always been able to pay by card/Apple Pay etc. These options have now disappeared. Only option is signing in to PayPal. Why has this changed? Box is ticked on invoice for card payment.

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I bought office supplies by cash not by business card ? Where can I log this?

Can I upload my files to tax2u account?

Hi, I'm new to Quickbooks, and I am looking for some advice on which product to purchase. We are migrating our not-for-profit organisation from another finance product. We do not buy or sell goods, we only provide a service consisting of one-day workshops and an annual conference, for which our members pay an annual subscription. We do not pay corporation tax or VAT using the account; we just take subscriptions and pay for the services we use. Any advice would be greatly appreciated. Thanks in advance, Danny

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