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May 2, 2020
Question

My accountants link to QuickBooks has expired. He needs access. There is no option on mobile or online browser to refresh or re-add as user..? How do I do this please?

  • May 2, 2020
  • 1 reply
  • 0 views
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1 reply

JessT
Moderator
May 2, 2020

Hi there, enquiries24.

 

Normally, there is an option to remove an existing user on your Manage Users page. You can try logging in using a mobile browser and change the view to Desktop View or Desktop Site, depending on your browser. Then, navigate through the Manage Users page, and re-add your accountant.

 

You can also log in to QuickBooks using a computer.

 

Let me know this works for you. Have a good weekend!