Question
Upgraded from self-employed to sole trader, all old invoices gone
Hi there, Back in May, I got a notification that QuickBooks Self Employed was now considered legacy, so I decided to upgrade, which QB was giving me a pop up to do every time I was on it anyway. I upgraded and all of my data was lost. No invoices, no customers, no transactions, nothing. I called and called, and I was told that their experts were working on it, 4 months ago, it still has no data on it. My tax return is slowly approaching and I have no invoices to show, no expenditure to show. Albeit, my fault for not saving these anywhere, for a bookkeeping service, I'd have at least expected them to keep the books.... Anyone else ran into this?