We have recently begun experiencing bulk email remittance advice functionality failing. Are any other users facing the same challenge?

Hi there, nick. Thank you for bringing this issue to our attention. I'm here to assist you in resolving it.

Upon checking, I've found out that there's an ongoing investigation related to sending batch remittances, which is causing unexpected behavior for some users.

Rest assured, our dedicated team of engineers is already aware of the matter and is diligently working to find a solution. To ensure that you stay informed about the progress and get updates once the issue is fixed, I recommend reaching out to our phone support. They can include your account in the list of affected users and notify you via email once everything is resolved.

Here's how to connect with them:
 

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Click Contact Us and choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

For additional tips and guidance in the future, you can always visit our QuickBooks Help Articles site. It's a valuable resource for useful information on using QuickBooks effectively.

If you have any other questions or concerns, please don't hesitate to reach out. Remember, the Community is here to support you, and I'm right here to assist you further.