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January 20, 2022
Question

Why does when I log in to app it shows like completely different account and don't have anything what I have if I log in from browser?

  • January 20, 2022
  • 1 reply
  • 1 view
No text available

1 reply

Level 13
January 20, 2022

Hi bajars-janis-gma, thanks for joining the Community - the app is designed for on the go use and doesn't contain all of the features available in the web version, are you able to see your data on both the app and web? 

January 20, 2022

No. I don't have anything from my account what I can see on browser. 

Level 14
January 20, 2022

Hi bajars-janis-gma, are you sure that your logging into the same account? as what ever has been entered in on the web browser would then show on the app for you. Are you sure you haven't created another account my mistake and that is why your not seeing the information. Could you double check this please.