You've taken a payment of 3.60 which came out on 13th september i cancelled my subscription 30th July

Thanks for sharing this in the Community, @prcarpentry-btin.

I recognize your frustration about the billing issues in your account. I'm here to put in the right direction to get immediate assistance about this matter.

I suggest contacting our support team to help you resolve these charges of your bill. It's because we don't have access to account-specific information. And we're unable to look through your account to determine the billing charges. They also have available tools to view your account in a safe environment.

Here's how to call them:

1. Sign in to your QuickBooks Online company.
2. Going to Help (?).
3. Select Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.
• Ask the community for help from businesses like yours.

Furthermore, you need to change the card that is currently on file, modify your subscription, or view your billing history, visit this article as your reference: Manage billing, payment, and subscription info in QuickBooks Online.

Alternatively, do you want to upgrade or downgrade your subscription? Here in QuickBooks we want to assist you in locating the ideal accounting equipment for your company. If you want to switch to a different plan, grab this page for more information: Upgrade or downgrade your QuickBooks Online subscription.

Please feel free to leave a reply if you have any additional questions. I'll be around to help you out with basic financial reports in QuickBooks Online. Enjoy the rest of the day.