How can you upgrade to the pro level without creating a new account.

It's nice to have you here in the QuickBooks community, @duwazny.

I'm joining the thread to share some more insights about this account upgrade concern.

For Canadian users, we offer online and desktop versions of the software. Can you please share which version of QuickBooks you currently have? This will help us guide you through the right product to upgrade.

Also, we have a Pro version of the software but it is the one you need to install in your computer. In order to obtain this service, you'll need to purchase the license from our sales page, or by contacting our customer service.

For your reference, click the following links to get to know more about the services we offer:

QuickBooks Online Pricing

QuickBooks Desktop Plans & Pricing

Please come back here for the  additional details of your service or if you have further questions for us. I'll be right here to help you out.