I am unable to drag and place invoice entries, even after multiple contact with support

The inability to handle your invoice entries could hinder the progress of your business operations in QuickBooks Online (QBO), Jennifer154. I'm here to assist you by directing you to our live support team so you can resume your business activities.

QBO invoicing enables the quick creation of professional invoices, supports multiple online payment methods, and efficiently tracks and manages payment statuses. To better address your concern, could you please clarify if you are referring to batch-entering transactions or specifically handling invoices? This distinction will aid us in understanding the issue and delivering a suitable solution.

To address your current issue, I recommend contacting back our live support. Here's how:

1. Go to the Help icon in the top right-hand corner.
2. Select Search and open any article, then press the Contact Us button.
3. Select a topic or enter your question in the box and hit Continue.
4. Choose the best way you'll want to reach out to us.

They can accommodate your business hours: Monday – Friday: 9:00 am – 9:00 pm.

Additionally, you can explore this article to save time by uploading your receipts and bills: Upload your receipts and bills to QuickBooks Online.

If you find yourself needing a little bit more help with invoices or QBO-related queries, I'm always here and ready to lend a hand.