Account Management

Hello, everyone, I 'm new to the QBOA and would like to take the QBO examand get the certificate.However, after I signed up as an accountant, I found the sales tax is USA-based and I could not change the firm address to Canada . I am not sure how to switch the version. I thought maybe the free training portal is only suitable for USA users. I would like to try the Canadian version and get a knowledge of the tax interface. In that case, do I have to subscribe the Canadian product? Thank you for your help!

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Hi everyone,We do software implementations with clients and the work done often spans more than one month and I want the revenue from hours done in each month to show in the month but still want to, eventually, send the customer one invoice.If I add the hours done in June to the invoice that started in May, the revenue shows in May and, if I create a new invoice in June I will not be able to give the customer one invoice; is there a fix for that?Thanks,Ashraf

When I log into my bank to download the credit card files I am now getting this error...You don't have permission to access "http://www.scotiaonline.scotiabank.com/online/authentication/authentication.bns" on this server.I didn't get this error last month when I went to log in. Same house, same internet, same laptop. Nothing has changed Any suggestions?

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started my free trial with apple pay.

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I choose my client through the drop down in Accountant View -->go to Manage Users --> I am listed as the Accountant and it seems I can add him as an Accountant, but I want to add him as a User -->  I am also listed as a User, and when I try to add him under this tab I get an error message.

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Im trying to renew my subscription but keepTelling to try later or contacting support

changing google chrome settings to french does not impact QB menu language - have only found where i can reset the entity itself to a dif language - not individual user views

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How do I set up fixed assets in the chart of accounts?

Hello I made quite a few purchases with my personal credit card before linking my CORPORATIONS banks accounts to quickbooks online. How would I record these transactions? 

We have tried setting, billings and subscriptions and are only guided back to previous account for direction.

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We had created new users & they got the invite to set there password, but when they submitting the information & password they are getting error window." The feature you've requested is temporarily unavailable " hence they are unable to set password for login

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Says I can only have one person on my account, and won't allow me to add my accountant unless I do it on my phone, where I started the process of using this app. I can't find a way to add the new user

Hello, I use QBO Advanced the Canadian version. However, my account is suspended. I want to downgrade my subscription from Advanced to Essentials. Can I downgrade my subscription to Essentials without the need to pay the Advanced subscription fee first, then downgrading to Essentials?In other words, can I reactivate my account immediately to Essentials and skip reactivating my account to the Advanced version then downgrading to Essentials? Thanks!

Already subscribe but app still not working

I changed the company email address and user id and now it tells me there are no products or companies attached to the new login. The only account I can access is one that holds archived records