Trying to verify our bank account You system asks for user name/email and password. Our banking system uses a user name, PIN and Digital token. How do we verify?

Hi there,

QuickBooks Online allows you to easily connect your bank which helps you to seamlessly manage your transactions. I'll be glad to give you a hand with connecting your bank.

QuickBooks offers a powerful banking feature which helps you organize your transactions. Connecting your bank account has never simpler. I encourage you to check out this helpful article with more info on how to: Connect bank and credit card accounts to QuickBooks Online. 

Based on what you've described, I recommend making sure you're selecting the correct bank. For any issues with connecting your bank, I recommend checking out this great resource here: 

Find your bank or credit card account when you connect to online banking. 

The article has info on what to do when you can't connect your bank from the list in QuickBooks and other useful information.

Let me know if this info helps. In case you have other questions, feel free to contact our support team using this link here.