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January 28, 2024
Question

Why do some companies show up under QB Accountant companies and others under Quickbooks Online companies when I log in?

  • January 28, 2024
  • 2 replies
  • 14 views
Is this determined by the client adding me as an 'accountant' vs a 'user'?

2 replies

Level 5
January 29, 2024

Do you have a QBOA account and a QBO account with the same email address?

QuickBooks Team
January 29, 2024

Hello useranibroek,

 

Welcome to Community!  You are correct!  When signing into QuickBooks Online, you'll see a list of all accounts associated with your email address, based on your user role.  Client accounts will be visible under your Accounting firm, while any other accounts you've been added to as a Company Admin, or other user type, will appear under QuickBooks Online companies.

 

Feel free to reach back out with other questions.  We would be glad to help!