If you use QuickBooks Payments and see that your account is on hold, it means a transaction is undergoing a routine review. This is not due to an issue, but is a standard security measure designed to protect your account. For more details, you can read this article: Why are my funds on hold?
If you use QuickBooks Payroll, insufficient funds in your business bank account will trigger a hold. At the same time, this can happen if there have been recent changes to your bank or payee account details. For instructions on how to resolve this, please visit this article: Resolve a non-sufficient funds (NSF) hold on your payroll service.
You're always free to get back to us if you have other concerns.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.