And who is paying for the subscription? If you are on the accountant's discounted program (accountant pays Intuit for your QBO) then the accountant only can change the billing to you.
It’s nice to see you in the Community, seaviewfinancial.
Let me provide some information about managing users in the online program. Then guide you on how to remove an accountant user.
In addition to @john-pero's answer, you can remove a user as long as you have admin rights. If you’re the one paying for the subscription, let’s go to the Manager users page to delete your accountant. Performing this process is a breeze, and I’m here to guide you.
Login to QBO as the primary admin.
Go to the Gear icon in the upper right to select Manage users.
Navigate to the Accounting firms tab and look for the accountant you wish to remove.
Click the drop-down arrow in the Action column and choose Delete.
Choose Delete to confirm the action.
If your subscription is under the accountant's wholesale billing, contact them to remove your company from their plan. This way, you can manage your account.
You can also read through these guides for future reference. From there, you’ll learn how to manage user roles, permissions, and know the tasks each user can do in the company.
Thank you for joining the thread, @creo. I'll make sure to get things done for you by providing you with some information.
Since you've tried all of my colleagues' suggested troubleshooting and still get the same error, I recommend contacting our QuickBooks Online Support team. They have the resources to investigate your account and figure out why there's no actions show up as drop down choices.
You can check out this article if you want to add and manage users in QuickBooks Online.
Feel free to come back if you have any other concerns about managing your users and clients. I'm always glad to help you out. Take care and have a happy new year in advance!
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