Can I request a credit card fee rate review here? I have been a quickbooks user for 3 years and just heard you can do this.

Thank you for posting your concern here in the QuickBooks Community, @usermattamanwhocan. Let me go ahead and help you with your credit card fee review.

To get a rate review, you must meet the following requirements:

• You processed through QuickBooks Payments:
  • In QuickBooks Online: An average of $10,000 over the last three months.
  • In QuickBooks Desktop: An average of $15,000 over the last three months.
• You processed with QuickBooks Payments for at least the last three consecutive months.
• Your account doesn’t currently have funds on hold and remains in good standing.

We don't review accounts for the following discounts or fees:

• Authorization fees
• AMEX SE program - these discount rates are set by American Express

I suggest contacting our payment support as they are the representative who can pull up your account and check. 

You can also contact us using your QuickBooks Online.

Here's how:

1. Go to Help(?).
2. Select Search, and then click Contact Us.
3. Enter your concern and select Let's Talk.
4. Choose a way to connect with us:

a. Ask the community to get help from businesses like yours.

b. Start a chat with a support expert.

c. Get a call back from the next available expert.

You can reply on this thread or create a new post if you still have concerns about the credit card review rate. Have a great day!