Can I switch my QuickBooks Online account from the US version (billing me in USD) to the Kenyan version with KES billing?

Hello, Christopher. The option to switch the billing currency directly within QuickBooks Online from the US version (USD) to Kenyan version (KES) is currently unavailable. The version and currency are tied to the region where the account was initially set up. 

To change your version and billing currency, you will first need to cancel your current QuickBooks Online US account and sign up for a new account on the QuickBooks Kenya website. When you arrive at the Plans & Pricing page, if the country is displayed as Philippines (PH) or any other, you can switch it to Kenya (KE) by selecting the indicator beside the Login dropdown.

Once you’ve successfully subscribed to your new account in the Kenyan version, you'll want to manually export your company data from the US account and import it into your new Kenyan account, as automatic data transfer is not supported between different regional versions.
 

If you need further assistance during this process or have other questions, please don't hesitate to reach out. We're here to help you every step of the way!

Did you convert data from QB Desktop? You need to purchase a 3rd party conversion service. You can contact @Fiat Lux - ASIA directly for details.