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mooky407
March 1, 2026
Solved

Can I turn off or disable the Intuit Intelligence sidebar in QuickBooks Online?

  • March 1, 2026
  • 3 replies
  • 141 views

How do I disable or Turn Off the Intuit Intelligence SideBar? It pops up every time I open an invoice, and in order to do any work at all I have to close it Every. Single. Time. This in neither ideal nor efficient, and frankly, it's wasting my time. If I have to fight through an annoying feature I did not ask for and DO NOT WANT, then there's really no reason to stay with the platform. I need an invoicing and bookkeeping solution that works WITH me, not AGAINST me. My industry offers tons of custom options, and Ya'll have raised the prices to the point that other platforms have started to look appealing. Please tell me how to kill this annoying, unnecessary feature. Or at least assure me (and others like me) that someone is working on a solution. 

Best answer by sofiamdc-2341

The Intuit Intelligence sidebar is designed to bring you personalized, AI-powered insights while you work in QuickBooks, including when you have an invoice open. That said, we completely understand that having it pop up automatically every time can be frustrating and disrupt your workflow.

 

How to share your feedback with the product team

Your feedback directly shapes how features grow and improve in QuickBooks! If you would like to request an option to minimize or disable the sidebar, here is how you can share that directly with our product team:

  1. Click the Settings gear icon in the top right corner.
  2. Select Feedback.
  3. Describe the changes you would like to see, then click Next to send it over.

If you have any other questions about your QuickBooks settings or features, please let us know. We are always happy to help. 

 

3 replies

G
GenmarieMQuickBooks Team
QuickBooks Team
March 1, 2026

I understand the struggle on your end, @mooky407. The idea behind Intuit Intelligence is to blend AI and business data to handle the tedious manual entry and give you instant, personalized answers so you can stay focused on your goals instead of your spreadsheets.

 

While there isn't currently an option to turn this feature off, I suggest providing experience feedback by clicking the Gear icon, then Feedback. After that, type your feedback experience and hit Next to submit. This way, we can enhance your experience with us, and it will be shared with our Product Development team.

 

Feel free to return to this thread if you have other concerns. We're always here to help.

U
userbdow99
March 2, 2026

Don't let them lie.  The feedback has done NOTHING.  Look at all the topics on the boards.  It does not get the attention it deserves.  This is the copy and paste reply they put in all of their answers.  Yet, somehow with all the feedback asking to just be able to turn it off goes nowhere.  

 

If they truly cared about their customers, there would be an option to turn it off.  But it looks too good on their metrics that their company is on the "cutting edge" of AI.  Meanwhile their cutting edge AI "NEVER" correct.  Always intrusive, a nuisance to have to "just simply close the window EVERY TIME."  

 

But rest assured, I imagine they are already working on more ways to make it something you will HAVE to interact with.  

    sofiamdc-2341
    sofiamdc-2341Community ManagerAnswer
    Community Manager
    August 19, 2026

    The Intuit Intelligence sidebar is designed to bring you personalized, AI-powered insights while you work in QuickBooks, including when you have an invoice open. That said, we completely understand that having it pop up automatically every time can be frustrating and disrupt your workflow.

     

    How to share your feedback with the product team

    Your feedback directly shapes how features grow and improve in QuickBooks! If you would like to request an option to minimize or disable the sidebar, here is how you can share that directly with our product team:

    1. Click the Settings gear icon in the top right corner.
    2. Select Feedback.
    3. Describe the changes you would like to see, then click Next to send it over.

    If you have any other questions about your QuickBooks settings or features, please let us know. We are always happy to help. 

     

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