Can't find reports icon

I can help you figure this out, jpetree1425-gmai.

The Reports tab can be found at the left navigation panel. 

If it's missing, it may be a browser-related issue. I've got a few troubleshooting steps to fix this. Let's start opening your account using a private browser. 

You can refer to these shortcut keys:

• Press Ctrl + Shift + P for Internet Explorer or Firefox.
• Press Ctrl + Shift + N for Chrome.
• Hold down Command + Shift + N for Safari.

If the Reports menu shows up, clear your browser’s cache to speed up the loading process of the QBO website and for the system to start fresh. Otherwise, use another supported browser.

If  the issue persists, I would recommend contacting our Customer Care Team for further assistance. 

You can get back into this thread if you have any follow-up questions. I'll be sure to get back to you.