cancel

If you do need to cancel your subscription, here’s how.

1. Log into your CAMPs account.
   If you’re unsure about your account, please see What is CAMPSs and how do I use it?

2. Select the QuickBooks Desktop Account you want to modify.
   If you have more than one, your login profile will show you which one is currently selected.

3. In the Products & Services area, find your subscription or service, then select Details.

4. Verify this is the product or service you no longer need, then select Cancel Service under the active.

5. Please let us know why you are leaving so we can improve our services. After providing any details (optional), select Continue to cancel.

6. Confirm your cancelation by selecting Cancel Now.

You'll see a confirmation message and receive an email.

Note: You can access the view-only mode when you decide to cancel your subscription.

If your subscription includes payroll, follow these steps to cancel your payroll subscription.

See QuickBooks Desktop cancelation policies for more information.

You can cancel your QuickBooks Desktop subscription by signing in to the Customer Account Management Portal (CAMPS) at camps.intuit.com. Keep in mind that you will have view-only access to your data for 12 months after cancellation, so be sure to back up important files first.

Here's how to cancel your subscription:

1. Go to camps.intuit.com and sign in using your Primary Contact's Intuit Account credentials.
2. If you’re unsure about your account, please see What is CAMPS and how do I use it?
3. Select the QuickBooks Desktop account you want to modify. (If you have more than one, your login profile will show you which one is currently selected.)
4. In the Products & Services area, find your subscription or service, then select Details.
5. Verify this is the product or service you no longer need, then select Cancel Service under Active.
6. Please let us know why you are leaving so we can improve our services. After providing any details (optional), select Continue to cancel.
7. Confirm your cancelation by selecting Cancel Now.

You will receive a confirmation message and an email once the cancellation is complete.

For complete information on this process, check out this detailed article: Cancel your QuickBooks Desktop Subscription.

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