Canceled on 7/4 last day of subscription period, but was charged for the following month

Hi there, 

As per our policy, cancellations must be processed before the renewal date to avoid any charges for the subsequent cycle. Automatic charges happens on the same time you have purchased the subscription, so it's better to cancel it before that specific time.

I recommend contacting our QuickBooks live support and provide them the necessary information, such as the email confirmation of the cancellation. It will help verify the timing of your cancellation request. Once they have that information, they can look into the charge and determine the best course of action. Here's how:

1. Head to this link: Contact Us.
2. Select QuickBooks Online product and click Continue.
3. Select Contact Us and choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

You can also visit this link to look up for a charge that you don't recognize: Intuit | Look up your charge.

Please feel free to leave a reply if you have additional concerns with QuickBooks Online. We're always ready to help.