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December 17, 2025
Question

Entering a vendor credit

  • December 17, 2025
  • 1 reply
  • 9 views

I am trying to enter a vendor credit in QB Enterprise Desktop and my accountant said to put it to the same account to which the bill was assigned but QB won't allow that. So what account do I assign credits for inventory items?

1 reply

QuickBooks Team
December 17, 2025

Hello there, YaYa2. You'll need to use the Items tab on the credit when entering inventory-related credits in QuickBooks Desktop (QBDT).

 

To start, may I know the exact prompt you encountered when applying the account to which the bill was assigned? Any screenshot would be appreciated.

 

When entering vendor credits for inventory in QuickBooks Desktop Enterprise, ensure to use the Items tab rather than the Expenses to ensure proper adjustments to inventory and the cost of goods sold. The reason QuickBooks won't let you assign the credit directly to certain accounts is that inventory-related transactions are managed through the setup of items and their linked accounts. The software expects these transactions to go through the item settings to properly track quantities and values, which is why it prevents direct account postings for inventory items.

 

Feel free to check the reference image below for additional guidance.

 

If the vendor credit is for regular expenses and not linked to inventory items, you can use the Expenses tab instead. For accuracy, I recommend consulting your accountant to confirm the correct account to use.

 

To know more about recording bill credit, you can visit this article: Vendor credits and refund in QuickBooks Desktop.

 

Come back to this post if you have other questions or concerns.

QuickBooks Team
December 19, 2025

Hi there @YaYa2!

 

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

 

Please let us know if everything is now working as expected or if you’re still experiencing any problems.

 

We’ll be glad to assist further if needed.