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January 22, 2026
Question

exit file

  • January 22, 2026
  • 1 reply
  • 4 views

How can I get back to prompt  "are you sure you want to exit qb"  I use qb desktop;  I had the prompt now it is missing

1 reply

Tori B
QuickBooks Team
January 22, 2026

Good morning, @Diane628.

 

How are you doing today? I hope all is well. 

 

You can bring back the prompt by going into your preferences. Let me show you the steps below.

 

  1. Go to the Edit menu at the top.
  2. Select Preferences.
  3. Click on General in the left-hand panel.
  4. Select the My Preferences tab.
  5. Check the box for Bring back all one time messages.
  6. Hit OK.
  7. Close QuickBooks and reopen it. The next time you exit, the prompt should reappear. 

 

That should do the trick. Please let me know if there's anything else I can assist you with. Take care!