I appreciate you for reaching out with your question about exporting reports to Excel. We can perform some browser troubleshooting steps to ensure we get this resolved. Let me guide you through the steps.
To better assist you, could you please specify which report you are trying to export? This will help us narrow down the specific solution for the matter.
In the meantime, To determine if this is a browser issue, log in to your account using a private browser first. You can refer to the shortcut keys below:
Mozilla Firefox: CTRL + Shift + P
Microsoft Edge: CTRL + Shift + N
Google Chrome: CTRL + Shift + N
Safari: Command + Shift + N
If the issue is resolved, clear your regular browser's cache to refresh your connection and browsing history. Keep in mind to exclude the cookies. If the issue persists, try using a different supported browser, as your current browser may have a temporary compatibility issue with QuickBooks.