For the product summary report, QB used to allow me to choose the products. Now it only says all, unspecified, or specified but doesn't allow me to choose the specified.

I'll help you show this option in the reports tab, @Melanie12_2. We can run a troubleshooting method to help QuickBooks Online perform smoothly.

If there's a cache, it interferes with the QuickBooks performance and may cause missing tabs and options from within. It is also a way to minimize the issue experience while using QuickBooks.

Follow the steps below:

1. Restart your browser.

2. Log in to your account and try in an incognito or private browser. You can use these keyboard shortcuts to launch a new private window:

• Google Chrome: press Ctrl + Shift + N
• Microsoft Edge: press Ctrl + Shift + N
• Firefox: press Shift + CTRL + P

 3. If it works on the private browser, go to the regular browser and clear your cache.

 4. Then, sign in back your account using your regular browser.

Furthermore, to learn more about using QuickBooks Online, managing your account, and handling invoices and subscriptions, visit this article for additional references: Manage billing, payment, and subscription info in QuickBooks Online.

Alternatively, use classes to track your transactions by departments, product lines, or any other meaningful segments in your business. Want to know how? See this article for the complete details: Get started with class tracking in QuickBooks Online.

There you go, @Melanie12_2. Kindly notify me how it goes after trying the possible solutions above. Thank you for visiting us.