Hello, Info. Before we start. Let's ensure that you have administrative access and complete any necessary verification requirements during the process.
First, sign in to your QuickBooks account using the credentials associated with the account.
Next, go to the Settings or gear icon in the upper section of your dashboard.
Then, look for Account and Settings.
Under the Company or Account Info tab, locate the section where owner details or primary contact information is listed.
Click the Edit button beside the current information to make changes. Be sure to input accurate and complete new owner details, including name, email, and any other requested fields.
Once updated, review the modified information to ensure all changes are correct. Complete the process by saving or submitting the changes; you may need to reauthenticate or verify your identity.
I have updated everything I can, Lee F. is still showing as the owner of this account. How can this be updated to my name as I own 100% of this company
I hope you're doing well today. It's great having you here.
Since it sounds like you've done everything on your end, but the account is showing a different owner, I recommend reaching out to our Customer Care Team. This way, one of our agents can review your account in a secure environment and investigate this matter further.