Welcome and thanks for dropping by the Community, @darediablo3.
You're using QuickBooks Online Accountant (QBOA), correct? If so, the previous certification can be found ProAdvisor menu.
Before we proceed with the steps, please note that they will only appear for active ProAdvisor certifications. Once it's no longer active, the certificate icon will be removed. However, the completion date will remain, along with the ability to still print out your course module.
Here's how:
In QBOA, go to the ProAdvisor menu at the left pane to get to the Training tab.
Click the Training & certification history option at the bottom to see theprevious certification.
Please know that I'm only a few clicks away if you have any other issues or concerns. I'll be more than happy to assist. Have an amazing rest of the day!
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