Let me help and route you in the right direction on how to export your payroll file.
When you cancel your account, you’ll still have read-only access to your data for one year. We’ll have to export your payroll file to Excel to keep a copy.
If you run into any hurdles when moving your data, I recommend contacting our Payroll Support Team. They can provide recommendations on how to successfully export the file.
Here’s an article that you can browse for future reference: Export your reports to Excel from QuickBooks Online. This article will guide you on how to move your reports to Microsoft Excel from the online program.
Click the Reply button and leave a comment if you have any clarifications on how to export your payroll data. I’ll be right here to help and make sure this is taken care of for you. Have a great weekend.
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