How can I access my account, it gives me some irrelevant information and doesn’t let me to go to my account

Try signing out of your account and logging back in. If the message persists, please contact our live support team so they can investigate your account details directly. You can also check your subscription status using these steps:

1. Log in to accounts.intuit.com.
2. Go to the Products & billing tab.
3. Select your product to check its status.

If everything looks good there, contact out live support team. For detailed contact instructions, see this guide: Get help with QuickBooks products and services.

Should you have any questions or need clarification, please let us know below. We’re here to help.