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1 reply

Moderator
July 13, 2021

Hi there, debbiedaniel89-g.

 

I'll help you fix your password in QuickBooks Online(QBO).

 

Do you have a problem signing in to your account? If so, you can get into your account and back to business as usual. Let's ensure that you still have access to the phone number or the email address on file. I'll show you how.

 

  1. Go to our sign-in help page.
  2. Enter the phone number, email address, or user ID for your account. Or, select Try something else and answer other questions about yourself. Then click Continue.
  3. Check your phone or email for a message from Intuit or QuickBooks. Enter the code we sent, or follow the instructions in the message. We may ask you for a little more info to make sure it’s you.
  4. When prompted, reset your password.

 

Once you're logged in, you can change the email address if needed. For your reference, check out this resource for more info: Recover your account when you can't sign in.

 

In addition, let me also share this material to learn how to resubscribe if you have an old QBO account: How to resubscribe or reactivate QuickBooks Online.

 

If you need further assistance managing your account, you can always add any details below. I'll be around to help you. Keep safe and stay well.