I am trying to close my quick books checking account and am having trouble doing so

Hi Meli811,

We have a dedicated team to handle termination requests. You can find their contact number at the back of your QB Checking debit card. If you don't have a card, please contact our QuickBooks Payments Team so they can assist you. They are available on weekdays from 6 AM to 6 PM PT.

Please note also that you need to zero out your account before closing it. You can transfer the balance, withdraw using your ATM card, or use it to pay your bills.

Transfer money to an external bank account:

1. Go to Business overview, select Cash flow.
2.  Choose QuickBooks Checking.
3. Select Transfer money and then Move money between your account.
4. Enter the amount to move from your QuickBooks Checking account.
5. In the From field, select your QuickBooks Checking account.
6. In the To field, select the (+). Then select your bank account.
7. When you're ready, select Finalize transfer.

Pay a bill:

1. Go to Business overview, select Cash flow.
2. Choose QuickBooks Checking.
3. Select Pay a bill.
4. Follow the prompts on the screen to schedule and pay by paper check or ACH.

I'd like to add this article for our additional reference: Use your QuickBooks Checking account. Then, check out the steps (Step 2) for connecting a bank account if you haven't done that yet, so you can transfer your balance.

You can always go back to this thread if you need more help with your QB Checking account. Happy weekend!