I am trying to resubscribe a trial expired account and my state and country is not listed in update company info. Only seven options

What’s happening is that QuickBooks has narrowed down the list of supported countries for subscriptions and now shows only a handful where they have full localization and support. If your account was created in a now-unsupported region, that’s why you’re seeing only seven options in the company info form.

Create a new account with a supported country, like the US, Canada, or UK. You’ll need to provide a matching address and tax info, which can be tricky if you’re not based there, but it works if you just need the features, not local compliance.

Ensuring the correct country settings in QuickBooks Online (QBO) is essential for accurate sales tax calculations and regulatory compliance, cmegburns. Let me discuss the details below.

When attempting to resubscribe to your trial account, and encounter an issue if your state and country are not available in the Update Company Info section. Please be aware not all versions are offered globally, which might be the reason that specific options are missing.

Additionally, it is important to note changing the country setting within your account is unavailable due to the unique billing codes each country adheres to. These codes differ significantly and are specifically tailored to meet regional financial regulations.

However, you can create a new subscription with the correct regional settings. I'd be glad to show you how.

1. Visit this link: QuickBooks Online Country Selector.
   
2. Select your desired country for the subscription.
3. Choose between subscribing immediately or opting for a 30-day free trial, and then decide on the type of subscription you wish to use.
4. Click on Add another company, then log in using your existing Intuit credentials.
5. Follow the on-screen instructions to configure your new account.

After setting up the new account, you can transfer the data from your old account. Please refer to this article for a detailed guide: Move your lists to QuickBooks Online.

Once you've created your new account, feel free to check out these helpful articles for more guidance:

• Get started and adjust settings after you sign up for QuickBooks Online
• Set up advanced account settings in QuickBooks Online

Lastly, consider utilizing our QuickBooks Live Expert Assisted service if you require assistance managing your account. Our team of knowledgeable experts specializes in helping businesses streamline their financial processes and can provide tailored support to enhance your QuickBooks experience.

Please feel free to reach out if you require any additional assistance from the QuickBooks Team while transitioning to the appropriate version of QBO. Whether you are just getting started with QBO or need support with any bookkeeping tasks, we are here to assist you every step of the way.