I'm here to help you connect your bank account to an app. You'll want to update the app in QuickBooks Online (QBO) and then try connecting again. This way, it'll refresh the app settings in the program.
Here's how:
Go to Apps.
Choose the app you want to update.
Go to the Settings (3 dots)and then click Update.
After updating, connect your bank account again. If you're still getting the same result. Please give us a call so we can look into your account and assist you. You can use this link to reach out:
Additionally, you may want to reach out to your bank and check for any maintenance update or request to establish a connection with the app you're using.
In case you need help with other QBO tasks, feel free to browse this link to go to the page. It has our general topics with articles: View all help for QBO.
Don't hesitate to leave a comment below if you have other questions or concerns with the app connection. I'll be around for you. Take care and have a great day ahead.
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