I'm confused. With the package that I have it is suppose to be 24 hours live support. Why can't I seem to locate a call back at 8pm Pst. Please help here.

Thank you for contacting us about your QuickBooks Online subscription, twogorjis.

Yes, you're right, you have a 24-hour live support assistance. However, please note that we have designated supporting hours for callbacks.

Below are the available times to contact our Customer support team, including the Community forum, Appointment, Chat, and our callback hours:


 

You can also refer to this article for more information, as the available times are displayed and can vary based on your product: Get help with QuickBooks products and services.

Feel free to leave a reply below if you have any questions or need further clarification. We are here to assist you promptly.