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May 18, 2020
Question

I need help managing users. Can someone call me at [Removed by Moderator]

  • May 18, 2020
  • 1 reply
  • 6 views
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1 reply

QuickBooks Team
May 18, 2020

Hello there, @nate16.

 

I can help you manage users in QuickBooks Online (QBO).

 

If you want to add a user to your account, you'll have to delete the account first and then add a new one. You can check this article on how many users you can add to your QBO account: How many users can I set up?

 

Once done, please follow the steps below to add a user:

  1. Click the Gear icon.
  2. Under Your Company, click Manage Users.
  3. In the Manage Users page, click the Add user button.
  4. Select the user type, and then click Next.
  5. Enter your new user's name and email address.
  6. Click Save.

Also, you can visit this article to learn about the types of users you can add and what they can do in QBO: User types in QuickBooks Online.

 

However, if you'd like to get in touch with our support. Here's how:

  1. Click Help.
  2. Select Contact Us.
  3. Type your concern from the dialogue box.
  4. Click Let's talk.
  5. Select Get a callback.

For future reference, you can visit this article to add, delete users in QBO: Add, delete, or change user access.

 

Feel free to come back if you need anything else. I'm always here to lend you a helping hand. Have a great day.