Question

I need to renew my subscription

Forum|Forum|5 years ago
May 19, 2021
7 replies
69 views

please call me at xxx-xxx-xxxx

QuickBooks Online

Level 9

Great to see you here in the Community, @calvinwall. As much as I'd like to call you today, our system automatically masked your phone number for your security.

However, I can walk you through renewing your QuickBooks Online subscription.

To begin with, let's sign in to your account as a primary admin, then go to your Billing and Subscription page to renew or update your payment method.

Here's how:

Go to the Settings menu, then select Account and settings.
Select Billing & Subscription.
Select the Edit option next to your payment method. Please note that QuickBooks only accepts the following debit and credit cards: Visa, Mastercard, and Amex
Update your credit card info and ensure the address in QuickBooks is the same as the one on your credit card statement.
Select Confirm card or Save.

Just in case you'll encounter an error or unable to update your billing details, I'd suggest clearing your cache and cookies. This is to remove temporary files piled up in your browser's cache that are causing the error.

If your account was canceled and you need to resubscribe, follow the steps in this help article: How to resubscribe and reactivate QuickBooks Online.

If you still need to speak with our Customer Care team, you can check out this link to request a callback: QuickBooks Online Support.

I'd love to know everything is all set for you, @calvinwall. Let me know how it goes so I can further assist you. Take care!

H

Hesse

I use Qb desktop. No payroll. My Qb won’t open? Why?

M

mv32

Level 8

Thank you for joining the the thread, @Hesse. I'll be sharing some details with you about the account renewal.

Otherwise, you're unable to use it any longer. This is the reason QBDT won't open in the first place. Renewing your product helps you access the service and acquire the most recent updates in the system, including the latest features like online services and bug fixes.

Here's how to renew your subscription:

Go to http://camps.intuit.com.
Select QuickBooks Desktop.
Under Product and Services, select your subscription.
Click Details.
On the Billing Information section, choose your subscription.
Enter the changes in your payment information.
Click Save and Close.

For more details on reactivating your QuickBooks Desktop account, you can read this article: Renew or reactivate your QuickBooks Desktop Payroll subscription.

I'd also like you to check our QuickBooks Desktop service discontinuation policy article to see other details about when you decide to halt your account renewal.

On top of that, I've also included this helpful article for guidance about the other account information you find in this portal: How to use the Customer Account Management Portal for QuickBooks Desktop?

Let me know if there's anything else you need with subscription renewal. I'd be pleased to help you further. Take care!

katherinejoyceO

Level 9

Hi there, @calvinwall.

Hope you’re doing great. I wanted to see how everything is going about renewing your subscription concern you had yesterday. Was it resolved?

Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

H

Hesse

Do I have to renew desktop each year

7

7188282944

I can’t find settings !

Fiat Lux - ASIA

Level 14

@7188282944

Are you using QB Desktop or QB Online?

T

TERRY L TAYLOR

I NEED TO RENEW MY SUBSCRIPTION

J

Just_me

Level 3

@TERRY L TAYLOR Because you obviously didn't read any part of this thread, let me help you out.

Follow any of the instructions already posted above.

Have a nice day.

9

9130 3565 9745 0356

hi

i would like to renew the subscribtion for one year , it allow me only for one year

C

ChristineJoieR

QuickBooks Team

I'm here to provide information and answer questions to the best of my abilities. Let me help you manage your QuickBooks Account.

If you need to update your billing frequency, go to your Billing and Subscription page to edit your payment method.

To do this:

Sign in to QuickBooks Online.
Go to the Gear > Account and Settings.
Click the Billing & Subscription.
Pick Switch to monthly billing or Switch to annual billing.
Press Switch, and then Done.

If you need to resubscribe your account, please follow the steps below:

Sign out, then sign in again.
Go to Settings ⚙, and select Account and Settings.
Go to the Billing & Subscription, then, Resubscribe.

Additionally, please refer to this page for more information: How to resubscribe to or reactivate QuickBooks Online.

You can also navigate to this page if you want to start a new one and subscribe to an annual account in QuickBooks Online: https://quickbooks.intuit.com/ph/pricing/

Keep me posted if you need more queries about managing your QBO account. I'm delighted to support you.

N

Neavfd

I need to give Intuit my card information to renew